Participative Art Marketing Communication and Creativity of User-generated Content
DOI:
https://doi.org/10.51480/1899-5101.16.1(33).7Keywords:
art marketing, participatory marketing, creativityAbstract
This paper deals with participatory communication in the field of the promotion of cultural institutions. Creativity is an important factor in the success and effectiveness of marketing communication. This phenomenon has not yet been explored in relation to the creativity of user-generated content. This research addresses the question of whether creativity is a significant factor in the success of UGC (user generated content). Analysis of the outputs generated by the recipients of the communication issued by the Getty Museum in Los Angeles – and their interpretation of the works of art available to the museum. We used a modified method of evaluating creativity developed by Smith et. al. (2007). We used correlation analysis to analyze our data. The findings show that creativity is an important factor in the design of the communication strategy rather than in the success of specific UGC products.
References
Aichner, T., & Shaltoni, A. M. (2019). The Impact of Perceived Advertising Creativity on Behavioural Intentions and Quality Perceptions in Mass Customization. International Journal of Industrial Engineering and Management (IJIEM), 10(2), 131–138. http://doi.org/10.24867/IJIEM-2019–2-234
Ang, S. H., Lee, Y. H., & Leong, S. M. (2007). The ad creativity cube: conceptualization and initial validation. Journal of the Academy of Marketing Science, 35(2), 220–232. https://doi.org/10.1007/s11747–007–0042–4
Ann Zumhagen-Krause [@annzeeka]. (2020, March 29, 4:14 AM). @GettyMuseum Challenge – Take Five: Vermeer’s The Astronomer. [Image attached] [Tweet]. Twitter. https://twitter.com/annzeekay/status/1244085381584359424?cxt=HHwWgMC8-YTE8MMiAAAA
Baack, D. W., Wilson, R. T., & Till, B. D. (2008). Creativity and Memory Effects: Recall, Recognition, and an Exploration of Nontraditional Media. Journal of Advertising, 37(4), 85–94. https://doi.org/10.2753/JOA0091–3367370407
Bahtar, A. Z., & Muda, M. (2016). The Impact of User-Generated Content (USG) on Product Reviews towards Online Purchasing – A Conceptual Framework. Procedia Economics and Finance, 37(37), 337–3452. https://doi.org/10.1016/S2212–5671(16)30134–4
Benzodiazepine Market Information. (February 2021). ID: MRFR/Pharma/1674-HCR. 85 p. marketresearchfuture.com/reports/benzodiazepine-market-2281
Black, Ch. (2020). Aligning a Digital Marketing Strategy with the Consumer Decision Journey: Applications for Small Business Start-Ups Public Deposited. CDJ Digital Marketing Strategy, (21 p). https://doi.org/10.17615/wsnn-kt11
Crespo, Á. H., Gutiérrez, H. S. M., & Mogollón, J. M. H. (2015). Perceived influence on behavior of user-generated content on social network sites: An empirical application in the hotel sector. Revista Española de Investigación de Marketing ESIC, 19(1), 12–23. https://doi.org/10.1016/j.reimke.2014.09.001
Dacey, J. S., & Lennon, K. H. (2000). Kreativita [Creativity]. Praha: Grada.
Dinkla, S. (2002). The Art of Narrative. Towards the Floating Work of Art. In M. Rieser, A. Zapp, New Screen Media: Cinema/Art/Narrative. (pp. 27–41). Bloomsbury Publishing.
Disman, M. (2002). Jak se vyrábí sociologická znalost [How sociological knowledge is produced]. UK Praha: Karolinum.
Embee [@Embee355]. (2020, March 29). Chagall´s “Blue House”. Twitter. https://twitter.com/Embee355/status/1244096533315944448
Glăveanu, P. V. & Beghetto, R. A. (2021). Creative Experience: A Non-Standard Definition of Creativity, Creativity Research Journal, 33(2), 75–80. Retrieved from https://doi.org/10.1080/10400419.2020.1827606
Getty [@GettyMuseum]. (2020b, March 25, 11:56 PM). Madonna and child. Twitter. https://twitter.com/GettyMuseum/status/1242948449072377856
Getty [@GettyMuseum]. (2020a, March 3, 5:09 PM). We stand. Twitter. https://twitter.com/GettyMuseum/status/1242845962323673088
Gonzales-Rodriguez, M. R., et. al. (2021). UGC involvement, motivation and personality: Comparison between China and Spain. Journal of Destination Marketing and Management, 19(March), 100543. DOI 10.1016/j.jdmm.2020.10054
Goss-Sampson, M. A. (2020). Statistical analysis in JASP. (4th ed.). Licensed as CC BY 4.0.
Guilford, J. P. (1975). Creativity: A Quarter Century of Progress. In: Taylor, I. A., & Getzels, J. W. (ed). Perspectives in Creativity. Chicago: Aldine Publishing Company, 1975. pp. 37–59.
Guilford, J. P. (1992). Creativity in Retrospect. In: Parnes, Sidney J.: Source Book for Creative Problem Solving. London, Creative Education Foundation Perss, 1992. pp. 69–74.
Gunter, B. (2010). The Functional Overlaps of Television and the Internet. In B. Gunter, Television Versus the Internet. (pp. 67–84). Woodhead Publishing Limited. https://doi.org/10.1016/B978–1-84334–636–4.50008–8
Hesmondhalgh, D. (2010). User generated Content, Free Labour and the Cultural Industries. Ephemera. 10(3–4), 267–284. http://www.ephemerajournal.org/sites/default/files/10–3hesmondhalgh.pdf
Hether, H., & Calabrese, Ch. (2020). Chapter 13 – Beyond liking: Inspiring user-generated content for health promotion. In Technology and Health. Promoting Attitude and Behavior Change. (pp. 291–312). Elsevier Inc. https://doi.org/10.1016/B978–0-12–816958–2.00013–7
Choudhary, H. (2021). Creativity in Advertising: Imapct on Communication-effect and Consumer Purchase behaviour. Asian Journal of management, 12(2), 144–146. DOI: 10.52711/2321–5763.2021.00021
Christodolides, G., et. al. (2011). The Voice of the Consumer Speaks Forcefully in Brand Identity User-Generated Content Forces Smart Marketers to Listen. Journal of Advertising Research, (March Supplement), 101–111. DOI: 10.2501/JAR-51–1-101–111.
Jenkins, H.; et. al. (2006). Confronting the Challenges of Participatory Culture: Media Education for the 21st Century. An Occasional Paper on Digital Media and Learning. The John D. And Catherine T. MacArthur Foundation. https://files.eric.ed.gov/fulltext/ED536086.pdf
Kover, A. J.; Goldberg, S. M., & James, W. L. (1995). Creativity vs. effectiveness? An integrating classification for advertising. Journal of Advertising. 35(6), 29–41. link.gale.com/apps/doc/A18063239/AONE?u=anon~bfcb1064&sid=googleScholar&xid=94430486
Kyle Bates [@KyleAnneBates]. (2020, March 28, 04:27 PM). Warhol´s “Campbell’s Tomato Soup” Twitter. https://twitter.com/kyleannebates/status/1243741433577652224
Lehnert, K., Till, B., & Carlson, B. D. (2013). Advertising creativity and Repetition. Recall, wearout and wearin effects. International Journal of Advertising. The Review of Marketing Communication, 32(2), 211–231. https://doi.org/10.2501/IJA-32–2-211–231
Lobato, R., Thomas, J., & Hunter, D. (2012). Histories of user-generated content: between formal and informal media economies. 15 p. In D. Hunter, R. Lobato, M. Richardson (Eds.), Amatheur Media. Soical, Cultural and Legal Perspectives. (265 p). London: Routledge. https://doi.org/10.4324/9780203112021
Luca, M. (2015). Chapter 12 – User – Generated Content and Social Media. In S. P. Anderson, J. Waldfogel, D. Strömberg (Eds.), Handbook of Media Economics. Volume 1, (pp. 563–592). Elsevier. https://doi.org/10.1016/B978–0-444–63685–0.00012–7
Lutz, Ch. & Hoffman, Ch. P. (2017). The dark side of online participation: exploring non-, passive and negative participation. Information, Communication & Society, 20(6), 876–897, DOI: 10.1080/1369118X.2017.1293129
Maggioni, I., Sands, S. J., Ferraro, C. R., Pallant, J. I., Pallant, J. L., Shedd, L., & Tojib, D. (2020). Consumer cross-channel behaviour: is it always planned? International Journal of retail and Distribution Management, 48(12), 1357–1375. https://doi.org/10.1108/IJRDM-03–2020–0103
Malthouse, E. C., Calder, B. J., Kim, S. J., & Vandenbosch, M. (2016). Evidence that User_Generated Content that Produces Engagement Increases Purchase Behaviours. Journal of Marketing Management, 32(5–6), 427–444. https://doi.org/10.1080/0267257X.2016.1148066
Mayo, E. (1945). The social problems of an industrial civilization (4th ed.). Graduate School of Business Administration: Harvard University. https://doi.org/10.1177/000271624624500154
Mikuláš, P. (2020). Úvod do problematiky mediálnych produktov [Introduction to media products
]. Európska Akadémia Manažmentu, Marketingu a Médií.
Mohammad, J., Quoquab, F., Thurasamy, R., & Alolayyan, M. N. (2020). The effect of user-generated content quality on brand engagement: The mediating role of functional and emotional values. Journal of Electronic Commerce Research, 21(1), 39–55.
O´Hern, M. S., & Kahle, L. R. (2013). The Empowere Customer: User-Generated Content and the Future of Marketing. Global Economics and Management Review, 18(1), 22–30. https://doi.org/10.1016/S2340–1540(13)70004–5
Pichot, N., Bonetto, E., Pavani, J. B., Arciszewski, T., Bonnardel, N., & Weisberg, R. W. (2022). The construct validity of creativity: empirical arguments in favor of novelty as the basis for creativity. Creativity Research Journal, 34(1), 2–13. Retrieved from https://doi.org/10.1080/10400419.2021.1997176
Potts, T. (2020). Museums during the global Covid-19 pandemic: The J. Paul Getty Museum during the coronavirus crisis. In: Museum Management and Curatorship, 35(3), 217–220. https://doi.org/10.1080/09647775.2020.1762360
rachelforest [@RachelForrest], (2020, March 27, 10:34 PM). His Master’s Voice. [Image attached] [Tweet]. Twitter. https://twitter.com/rachelforrest/status/1243652580917555202
Rauwers, F., Remmelswaal, P., Fransen, M. L., Dahlén, M., & Van Noort, G. (2018). The Impact of Creative Media Advertising on Consumer Responses: Two Field Experiments. International Journal of Marketing Communications, 37(5), 979–999. https://doi.org/10.1080/02650487.2018.1480167
Reinartz, W., & Saffert, P. (2013). Creativity in Advertising: When it works and when it doesn´t. Harvard Business Review, 91(3), 106–112. https://hbr.org/2013/06/creativity-in-advertising-when-it-works-and-when-it-doesnt
Roser, M., Richie, H., & Ortiz-Ospina, E. (2015). Internet. Our World in Data. https://ourworldindata.org/internet
Runco, M. A. & Garrett, J. J. (2012). The Standard Definition of Creativity. Creativity Research Journal, 24(1), 92–96. https://doi.org/10.1080/10400419.2012.650092
Sangra, S. (2021). Crowdsourcing, Celebrities participation and User-Generated Content: Exploring Effectiveness of Social Media Challenge #SafeHands in India. Global Media Journal – Arabian Edition, 3(3). https://amityuniversity.ae/gmj-ae/journals/2021/9%20Seema%20Sangra(2).pdf
Senftleben, M. (2019). Bermuda Triangle – Licensing, Filtering and Privileging User-Generated Content Under the New Directive on Copyright in the Digital Single Market. In M. Senftleben. Bermuda Triangle – Licensing, Filtering and Privileging User-Generated Content Under the New Directive on Copyright in the Digital Single Market (April 4, 2019). Available at SSRN: https://ssrn.com/abstract=3367219 or http://dx.doi.org/10.2139/ssrn.3367219
Smith, R. E., et. al. (2007). Modeling the Determinants and Effects of Creativity in Advertising. Marketing Science, 26(6), 819–833. https://doi.org/10.1287/mksc.1070.0272
Smith, R. E., & Yang, X. (2004). Toward a General Theory of Creativity in Advertising: Examing the Role of Divergence. Marketing Theory, 4(1–2), 31–58. https://doi.org/10.1177/1470593104044086
Štrbová, E., & Boldišová, S. (2021). Generation Y Preferences in Online Content Consumption: Content Marketing Implications for the Arts. Social Communication, 7(1), 1–17. DOI 10.2478/sc-2021–0001
Šula, T. (2018). Ambient media in advertising – importance of design in ambient media creation. Univerzita Tomáše Bati ve Zlíně.
Till, B. D., & Baack, D. W. (2005). Recall and Persuasion: Does Creative Advertising Matter? Journal of Advertising, 34(3), 47–57. http://www.jstor.org/stable/4189308
Tsiakali, K. (2018). User-generated-content versus marketing-generated-content: personality and content influence on traveler’s behavior. Journal of Hospitality Marketing & Management, 27(8), 946–972. https://doi.org/10.1080/19368623.2018.1477643
Walia, C. (2019). A dynamic definition of creativity. Creativity Research Journal, 31(3), 237–247.
Wiggins, B. E. (2019). The Discursive Power of Memes in Digital Culture. Ideology, semiotics, and Intertextuality. Routledge Studies in New Media and Cyberculture. Routledge, Taylor and Francis Group.
Wojciechowski, Ł. P. (2016). Ambient marketing: + case studies in V4. Kraków Towarzystwo Słowaków w Polsce.
Wojciechowski, Ł. P. (2018). Wykorzystanie ambient marketingu w promocji filmów i seriali [The use of ambient marketing in the promotion of films and series], Media Biznes Kultura. 4(1), 141–154. https://www.ejournals.eu/pliki/art/12154/
Wulandari, L. P. A., & Darma, G. S. (2020). Advertising Effectiveness in Purchasting Decision on Instagram. Journal of Business on Hospitality and Tourism, 6(2), 381–389, https://dx.doi.org/10.22334/jbhost.v6i2
Zelinský, M. (2007, November 24–25). Adverfat (meditace terminologická) [Adverfact (terminological meditation)]. [Conference presentation]. Medzinárodná konferencia (KO)MÉDIÁ, UTB, Zlín, Czech Republic. No video.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Polish Communication Association
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.